DIGITAL LITERACY

BITS organises computer courses for students at the undergraduate level in all disciplines, especially on Computer application. The courses are: Introduction to Computing (COM101) and Computing for Academic Skills (GEN110), the courses are compulsory for all Baze students and is part of the graduation requirements for undergraduate degree programmes.

BITS also, organise induction for all new Staff and Students (Undergraduate and Postgraduate) to enable them integrate fully with all core and support department of the University. During the induction the participants are expose to Baze University Enterprise Resource Planner (ERP), the ERP services are available in the Intranet and the Internet infrastructure. The ERP services support all the Universities operations, from students Application to graduation, human resources management, account, etc.

WHAT WE OFFER FOR STAFF AND STUDENTS

We have a wide range of IT services for Staff and students which include:

• A unique username and password that gives you access to the University’s network infrastructure.
• A unique email address for each member of staff and student (Google Account) which integrated many services like Google Class Room, Drives, Calender, etc.
• Personal and shared storage space on the University server.
• Free access to the University network (Wired and Wireless) across the campus.
• The Staff and Students Portal which provides a personalised view of the University's internet resources, application, registration, assessment and course grades, class and examination timetables and many other useful links.
• IT advise and help 24/7.
• Provide Computing Hardware, ranging from Desktop Computers, Laptop, Network Devices and Printers. We also ensure that these devices are always in optimal condition, in case of any damage ensure that they are properly restored to the previous consistent state

Google Account

Baze University is one of the first Universities in Nigeria to adopt Google applications as primary tool for collaboration between staff and students. All google accounts issues are integrated with the following applications

All Staff, Parents and Students have up to a 10 Tera Bytes storage in the google cloud which come along with Mail, Classroom, Calendars, Drives, Documents and other applications.Click here to access your Google Mail . Google applications are designed to be collaborative and enable you to work with your colleagues/classmates. Below is a summary of key services in google account:

• Google Mail: Enblaes you to send/receives mail from staff, students and a list. account, with masses of storage, to keep for ever.
• Google Classroom: Enables lecturers and Students to collaborate. The class room enables Lecturers to create and share course materials, create and grade coursework and create discussion board.
• Google Calender: Organise your time and share dates with friends
• Google Document: Share documents and work together, even when you’re not together.
• Google Sites: Build your own web site for work or for play.
• Google Talk: Chat for free and share files instantly.

IT SERVICE DESK

The Help Desk provides support to the entire campus community.

The Help Desk is available to answer questions regarding any of the services that IT provides and any of the software applications that we support. They are able to assist with network configurations, software troubleshooting and training, email support and configuration, and more. The Help Desk staff uses remote tools as well as a shared knowledge base to help provide resolutions to reported issues as quickly as possible. All requests for assistance are documented in the Help Desk software. If the Help Desk is unable to resolve the issue, the ticket will be routed to the appropriate IT technician for resolution. The Help Desk makes every effort to respond to each request the same day it is received.

If you have any questions please contact our servicedesk team via servicedesk@bazeuniversity.edu.ng/1081/1152 or you can walk into our service desk secretariat at Room A23 or Control rooms in each building.

WHO WE ARE